Healthcare ransomware attacks surged 300% last year. Without proper backups, 60% of practices never recover. Our HIPAA-compliant disaster recovery solutions guarantee 4-hour recovery from any data loss scenario.
Automated daily backups • 24/7 monitoring & alerts • Full HIPAA compliance
A real scenario from a New Jersey medical practice (anonymized)
A New Jersey medical practice owner arrives at their 6-provider family practice to find every computer screen showing the same terrifying message: "Your files have been encrypted. Pay $50,000 in Bitcoin within 72 hours or lose everything."
The ransomware had encrypted everything overnight: 15 years of patient records, billing data, appointment schedules, insurance information. The first patient was due in 15 minutes. The phone was already ringing.
Without backups, they faced an impossible choice: Pay criminals who might not decrypt the files anyway, or lose their practice.
"I can't believe how fast they had us back up. Our patients barely noticed anything happened." - Practice Owner, Central NJ
Most practices dramatically underestimate what losing data actually costs
A 4-provider practice seeing 40 patients per day:
Professional backup costs:
$200-500
per month
ROI: One avoided incident pays for 10+ years of backup
Comprehensive backup and recovery solutions designed specifically for healthcare practices to ensure business continuity
Set-it-and-forget-it protection with automated daily, weekly, and monthly backups. Multiple retention policies ensure you can recover from any point in time.
Industry-leading Recovery Time Objective (RTO) of 4 hours or less for critical systems. Get back to serving patients fast, not weeks later.
Enterprise-grade security with AES-256 encryption, Business Associate Agreements, audit trails, and complete compliance documentation.
Industry best practice for maximum data protection
Your original data plus two complete backup copies ensure redundancy
Local on-site backup for fast recovery, plus secure cloud backup for disasters
Geographic separation protects against fires, floods, and local disasters
A single backup isn't enough. Hardware fails. Buildings flood. Ransomware encrypts local drives. Our 3-2-1 strategy means that even if your office is completely destroyed, your patient data survives intact in multiple secure locations. You're protected against every type of data loss scenario.
Everything you need to protect your practice data and ensure rapid recovery
Secure cloud storage with multiple geographic locations for maximum redundancy
On-premise backup for immediate access and lightning-fast recovery times
Efficient storage that only backs up changed data to save space and time
Restore data from any specific moment to recover exactly what you need
Military-grade encryption for all backup data both in transit and at rest
Continuous monitoring with instant alerts for any backup issues or failures
Quarterly testing of backup integrity and recovery procedures
Detailed reports and audit trails for HIPAA and regulatory compliance
Examples of how our disaster recovery solutions protect medical practices
"Ransomware hit us on a Friday. By Monday afternoon, we were fully operational with zero data loss. HealthDesk IT's backup system saved our practice. I sleep better now knowing we're protected."
Practice Manager
Family Practice, Central NJ
"A basement flood destroyed our server. While insurance dealt with the physical damage, HealthDesk had our data restored to temporary systems in 3 hours. We didn't miss a single patient appointment."
Office Manager
Specialty Practice, New Jersey
"Our HIPAA auditor specifically praised our backup and disaster recovery documentation. HealthDesk IT provides the compliance reporting we need and the peace of mind we wanted. Best investment we've made."
Practice Administrator
Pediatric Practice, New Jersey
Local support with 24/7 monitoring and rapid on-site response when needed
Don't see your location? We serve all of Middlesex, Mercer, Somerset, and Monmouth counties. Contact us to confirm coverage.
732-362-494924/7 remote monitoring with same-day on-site support when needed
Everything you need to know about protecting your practice data
For healthcare practices, we recommend daily incremental backups with weekly full backups as a minimum. Critical EHR systems should have continuous or hourly backups to minimize potential data loss. We customize backup schedules based on your patient volume, regulatory requirements, and risk tolerance. High-volume practices seeing 50+ patients per day may need more frequent backups. Our automated system handles everything - you don't have to remember to back up manually.
Our guaranteed Recovery Time Objective (RTO) is 4 hours or less for critical systems like your EHR and patient scheduling software. Full practice recovery including all workstations typically takes 8-24 hours depending on your data size and number of systems. Without proper professional backups, recovery can take weeks or may be completely impossible - 60% of practices without backups close permanently after major data loss. Our solution ensures you're back serving patients the same day or next business day in worst-case scenarios.
Absolutely. All backup data is protected with military-grade AES-256 encryption both in transit (while backing up) and at rest (while stored). Our solutions are fully HIPAA compliant with proper access controls, comprehensive audit logging, signed Business Associate Agreements (BAA), and regular third-party security assessments. We maintain detailed compliance documentation that's ready for your HIPAA audits. Your patient data is protected to the same standards as major hospitals and health systems.
Yes - this is critical and often overlooked. We conduct quarterly restore tests to verify backup integrity and ensure recovery procedures actually work when needed. We also provide annual disaster recovery drills where we simulate a real data loss event, comprehensive staff training on emergency procedures, and detailed documentation. Many practices discover their backups don't work only when they need them - we prevent that nightmare scenario through regular testing and validation.
Our comprehensive backup solutions protect against all common data loss scenarios: ransomware and cyberattacks (the #1 healthcare threat), hardware failures (servers, hard drives, computers), software corruption or bugs, natural disasters (floods, fires, hurricanes - especially relevant in NJ), human error (accidental deletion, mistakes), theft or vandalism, and power surges or electrical issues. We use a proven 3-2-1 backup strategy with both local and geographically separated cloud storage, so even if your entire building is destroyed, your data survives intact.
The costs are devastating. Healthcare data loss averages $408 per patient record in notification, credit monitoring, and legal costs. Practice downtime costs $1,000-3,000 per hour in lost revenue - a 2-week shutdown costs $60,000-90,000 for a typical small practice. Beyond financial costs, 60% of small medical practices close permanently within 6 months of a major data loss event. HIPAA fines for lost Protected Health Information can reach $1.5 million. Professional backup service starting at $200-500/month is essential insurance - one avoided incident pays for 10+ years of protection.
We provide granular file-level recovery as well as complete system restoration. If a staff member accidentally deletes an important document or patient file, we can restore just that single file from any backup point. If you need to recover your entire EHR database from last Tuesday at 3 PM, we can do that too. This flexibility means you don't have to restore everything just to recover one item, saving time and minimizing disruption to your practice operations.
Our backup infrastructure has multiple layers of redundancy. We use enterprise-grade cloud providers with 99.9% uptime SLAs, maintain local backup appliances at your office, store copies in multiple geographic regions, and provide 24/7 monitoring with automatic failover. In the extremely unlikely event of a service issue, your local backup remains accessible, and we have contractual agreements with backup cloud providers for emergency data recovery. We've never had a situation where a client couldn't recover their data.
Don't wait for disaster to strike. We'll assess your current backup situation and provide a customized disaster recovery plan at no cost.
We'll contact you within 4 business hours to schedule your audit.
Your information is secure and HIPAA-compliant